TERMS OF SALE, USE, PRIVACY AND REFUND.

TERMS OF SALE
1. Definitions
1.1 We, us, our mean Waking Dream Pty Ltd As Trustee For The Wish Fulfilled Trust. ABN 91 376 016 538. 1.2 You and your mean the purchaser of goods, courses, coaching, memberships, audio, video or written content from Waking Dream Pty Ltd As Trustee For The Wish Fulfilled Trust. 1.3 This is a contract between us and you.

2. Contract
2.1 When you purchase coaching, audio, video or written content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.

2.2 We may terminate your license to use any purchased products if you breach this contract.

3. Payment
3.1 All goods sold by us are charged in US dollars and Australian dollars. If you are located in Australia, you will be charged Australian Goods and Services Tax (GST).

4. Warranty
4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects that occur because of misuse or accidental damage.

5. The Australian Consumer Law and Limitation of Liability
5.1 For the avoidance of doubt, nothing in this contract limits or restricts your ability to make a claim against us that may be available to you for our failure to comply with a guarantee under the Australian Consumer Law.

5.2 Subject to paragraph 5.4 and to the extent permitted by the Australian Consumer Law, our sole obligation is to use our best endeavors to provide/repair products (if any) found to be defective within one year of purchase.

5.3 To the full extent permitted by law:

(a) We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

(b) We exclude all guarantees, conditions, and warranties implied by statute or custom, except those that cannot be excluded by law.

5.4 For products not ordinarily acquired for personal use, liability is limited to the cost of replacing or repairing the goods.

6. Refund Policy
6.1 Voluntary Refunds and Category Restrictions Subject to your rights under the Australian Consumer Law (see clause 6.2), our refund policy is strictly governed by the following categories:

Monthly Memberships: There are no refunds for monthly memberships. Once a billing cycle has commenced, no pro-rata refunds are issued. Once you have successfully cancelled your membership, we will not charge you for any subsequent months. 

Yearly Memberships: There are no refunds for yearly memberships once one (1) month has elapsed from the date of purchase or renewal.

Courses:

A refund may be requested within 14 days of purchase ONLY if the customer has not started the course.

"Started" is defined as accessing, streaming, or downloading any course modules, videos, or workbooks.

No refunds are provided for "change of mind" or any other reason once you have started using the course.

Coaching: You must demonstrate you were present at your assigned session and did not receive coaching or provide notice to reschedule within defined periods. Refunds are at our discretion.

6.2 General Conditions

(a) To be considered for a refund, you must demonstrate failure of service (accessing content/workbooks).

(b) It is your responsibility to manually cancel subscriptions via the portal. Failure to cancel prior to a renewal date is not grounds for a refund.

(c) Removal from community groups for Rule Violations does not entitle you to a refund.

6.3 Refund Abuse

We reserve the right to deny refund requests to customers who demonstrate a pattern of "Refund Abuse" (repeatedly purchasing and requesting refunds). This is deemed fraudulent activity and may result in the termination of all account access.

6.4 Post-Refund Obligations If a refund is granted, you must delete every copy of the product and materials in your possession.

6.5 Protection Against Defamation and Coercive Conduct
We maintain a zero-tolerance policy regarding the use of coercive tactics, blackmail, or defamatory actions. Any attempt to influence a refund, service upgrade, or financial gain through threats of negative reviews, public disparagement, or the spreading of false or misleading information ('Defamation') will result in the immediate termination of all services without refund. We reserve the right to seek all available legal remedies, including claims for damages and injunctive relief, against any individual who engages in such conduct. Furthermore, we will provide all necessary evidence to relevant law enforcement or legal bodies in the event of harassment or attempted extortion.

7. Privacy
Waking Dream Pty Ltd As Trustee For The Wish Fulfilled Trust (ABN 91 376 016 538) (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy governs your access to and use of [[suspicious link removed]] (the "Website"), including any content, functionality, and services offered on or through the Website, whether as a guest or a registered user.

7.1 Information We Collect: We collect information from you both automatically and through voluntary actions you take during your visit.

Information You Provide: We collect information that you fill out on forms, communicate via contact forms, provide in surveys, or submit when ordering products or services.

7.2 Automatic Data Collection: As you navigate our Website, we use automatic data collection technologies (such as Google Analytics) to collect information about your equipment, browsing actions, and patterns. This includes location data, traffic patterns, IP addresses, and browser types.

7.3. Use of Cookies and Pixels
Like other commercial websites, we use “cookies” and server logs to collect information about how our site is used.

Cookies: Small text documents that include an anonymous unique identifier. They track time spent at our site and pages viewed.

Pixels: We reserve the right to use social media pixels (e.g., Meta Pixel) to track visitors from social media platforms to tailor advertising messages.

7.4. Third-Party Use of Information
Some content or applications on the Website are served by third parties (advertisers, ad networks, and content providers). These third parties may use cookies to collect information about you when you use our website. We do not control these third parties' tracking technologies.

7.5. Email Policies & CAN-SPAM Act
We are committed to keeping your e-mail address confidential.

No Sale of Data: We do not sell, rent, or lease our subscription lists to third parties.

Compliance: All e-mails sent from our organization will clearly state the sender and provide clear instructions on how to unsubscribe.

Opt-Out: Users may opt-out of receiving our newsletter or promotional materials at any time by clicking the "unsubscribe" link at the bottom of our emails.

7.6. Children Under the Age of 16
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not provide any information on this Website or make any purchases. If we learn we have collected information from a child under 1 without parental consent, we will delete that information immediately.

7.7. How We Use Your Information
We use the information we collect to:

• Present our Website and its contents to you.
• Provide you with information, products, or services that you request from us.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us (including billing and collection).
• Improve our overall performance and provide you with relevant offers and promotions.

7.7. Disclosure of Your Information
We generally do not disclose personal information to third parties. However, we may disclose your personal information:

• To our subsidiaries and affiliates.
• To a buyer or successor in the event of a merger or sale of assets.
• To comply with any court order, law, or legal process.
• To enforce our Terms of Sale and Terms of Use.

7.8. Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us.

7.9. GDPR Rights (For EU Residents)
If you are within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including the right to access your data, the right to rectification, the right to erasure ("the right to be forgotten"), and the right to data portability.

8. Membership Terms
8.1 Rules: You must abide by the Subconscious Loz Squad Group Rules.

8.2 Identification: Purchases must match the legal name on your account. Fraudulent or mismatched details may result in cancellation without notice.

8.3 No Refunds: You expressly agree that:

• Monthly subscriptions have no refunds.
• Yearly subscriptions have no refunds after 1 month.
• Pro-rata fees are not refunded upon mid-cycle cancellation.

8.4 Cancellation: It is your sole responsibility to cancel via: Login > Settings > Billing Info > Active Subscriptions > Cancel. We will not cancel on your behalf. You retain access until the end of the paid billing cycle.

8.5 Professional Conduct and Non-Disparagement: You agree to act in good faith while using our Website and community platforms. You must not engage in any conduct that is intended to, or may be reasonably expected to, harm us or our reputation, or which would reasonably be expected to lead to unwanted or unfavorable publicity. Resorting to blackmail, extortion, or the posting of defamatory content is a material breach of these Terms, and we will take all necessary legal actions to protect our business interests.

9. Trade Marks
9.1 You must not use any trade mark displayed on the Website without express written permission.

10. Jurisdiction
10.1 These Terms are governed by the laws of Western Australia. You submit to the exclusive jurisdiction of the courts of Western Australia.

11. Live / Virtual Events
11.1 Tickets are non-refundable but are transferable up to 3 working days prior to the event. 11.2 We reserve the right to change event locations or formats. 11.3 We reserve the right to eject any person for inappropriate behavior without refund.

TERMS OF USE & DISCLAIMERS
1. Professional Advice Disclaimer
The information provided (videos, coaching, courses, etc.) is not a substitute for professional medical, psychological, financial, or legal advice. Always consult a trained professional for health or financial matters.

2. Earnings & Results Disclaimer
We do not guarantee that you will earn money or achieve specific results.

Success depends on individual dedication, skill, and effort.

Testimonials are genuine but not a guarantee of similar results.

3. Personal Use Disclaimer
Purchases are for your individual use only. Sharing logins, workbooks, or videos is strictly prohibited and will result in account termination without a refund.

4. Website Use
We grant you a non-exclusive license to use the website for personal use. You must not upload defamatory content, spam, or infringe on the intellectual property of others.

PRIVACY POLICY (Abbreviated)
Waking Dream Pty Ltd respects your privacy. We collect information you provide (forms, emails) and automatic data (cookies, pixels) to improve our services.

1. We do not sell your email address.
2. We comply with the CAN-SPAM Act.

Our Website is not intended for children under 13.

Contact Us
The Company welcomes your questions or comments regarding the Privacy Policy:

Waking Dream Pty Ltd ATF The Wish Fulfilled Trust.

PO Box 244, Mosman Park, WA, 6912 Australia

Email Address: [email protected]

Any complaint of breach of privacy may be made via email to [email protected]. We will use our best efforts to respond to any complaint within 10 business days of the date of receipt.

 

We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.